FAQs About Dog Subscription Boxes
What is BarkBox?
BarkBox is a monthly subscription service for dog owners that delivers a themed box filled with unique toys, all-natural treats, and chews tailored to your dog's size and preferences. Each box is designed to provide joy and entertainment for dogs while giving owners the convenience of discovering new, high-quality products.
How does BarkBox work?
BarkBox works by delivering a monthly box directly to your doorstep. You choose a subscription plan, provide information about your dog's size and preferences, and each month a themed box is sent to you. The box contains two original plush toys, two bags of healthy treats, and a chew, all curated to match the monthly theme.
What are the subscription options for BarkBox?
BarkBox offers various subscription plans to suit different needs and budgets. You can choose from a monthly plan, a 6-month plan, or a 12-month plan. Each plan provides a different level of savings, with longer commitments offering greater discounts.
Can I customize the items in my BarkBox?
Yes, BarkBox allows for some customization based on your dog's size, dietary restrictions, and preferences. When you sign up, you can specify these details to ensure the products in each box are suitable for your dog. If your dog has specific needs or allergies, you can update your preferences at any time.
What if my dog doesn't like an item in the BarkBox?
BarkBox has a “Scout's Honor” guarantee, which means if your dog doesn't like an item, they will replace it for free. Simply contact their customer service, and they will send you a replacement item that your dog will love.
How much does BarkBox cost?
The cost of BarkBox varies depending on the subscription plan you choose. The monthly plan is typically priced higher than the 6-month and 12-month plans, which offer discounted rates. Specific pricing can be found on the BarkBox website when you sign up.
Is there a gift option available for BarkBox?
Yes, BarkBox offers gift subscriptions. You can choose a gift plan and send a BarkBox to a friend's or family member's dog. The gift options range from single boxes to multi-month subscriptions, making it a perfect gift for any dog lover.
How do I cancel my BarkBox subscription?
You can cancel your BarkBox subscription at any time by logging into your account on the BarkBox website and following the cancellation instructions. If you have any issues or need assistance, their customer service team is available to help.
Can I track my BarkBox shipment?
Yes, once your BarkBox is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the delivery status of your box. This ensures you know when to expect your monthly surprise.